Fulfillment Centers Look to Mitigate the Impact of Employee Turnover
Warehouse employment is the single
most expensive component of a fulfillment process. If your logistics partner
does not take actions to decrease warehouse turnover, this cost can soon spiral
out of hand. Consider that replacing a single warehouse employee might cost up
to $10,000. Given the high turnover rate in the warehousing industry, those
expenses will soon escalate into the millions for a 3PL with many fulfillment
facilities. One of the primary advantages of employing a fulfillment 3PL is the
transfer of responsibilities for labor management. However, your fulfillment
supplier can only absorb so much of its labor costs before passing the rest on
to you. So, to avoid having your rates negatively impacted by bad labor
practices, inquire with your fulfillment partner about what they are doing to
enhance staff retention at the warehouse.
Moreover, if a 3PL provider wants to optimize
employee turnover, there are few things that they can consider doing.
1. Improve Applicant
Sourcing
If you want to attract the best staff
and decrease employee turnover, start by optimizing your recruiting funnel
where you source applications.
2. Improve The
Selection of Your Workforce
Even in a tight labor market, it is
impractical to hire everyone who applies. It's not going to end nicely. Just
because you're seeking applications for entry-level positions doesn't mean that
everyone who applies will be qualified. If you don't hire the best people for
the job, you will have many turnovers.
3. Controlling
Candidate Expectations
Misaligned expectations are a major
factor in excessive employee turnover. Because entry-level employment has
minimal barriers to entry, candidates may quickly resign and find a new job in
a different low-complexity position if they do not like what they see as a new
employee. It can happen before their first day in some situations, resulting in
a no-show.
AWL India can ensure an improved
employee turnover by adopting multiple ways and promises smooth supply chain management
through synchronized warehousing operations.
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